Maximizing efficiency during challenging market conditions
With a dedication to improving the borrower experience, NJ Lenders Corp. has grown to service more than 17 states and close over 100,000 mortgage loans. To continue making improvements during a challenging market environment, they needed to maximize automation and efficiency in order to reduce costs and increase pipeline capacity across their mortgage business.
+5-10%
increased capacity
3-4days
saved per month
3rd
biggest year
Identifying productivity killers
NJ Lenders had trouble with billing and manual workflows. The COO, Jason, looked for an improvement in billing reconciliation and found that his team spent 3-4 days every month on reconciliation. He focused on identifying productivity killers and reducing spending. Jason aimed to maximize efficiency to accelerate revenue growth despite market challenges.
Struggled to track their spending across multiple providers.
Bogged down by numerous time-consuming tasks.
Applicants had to provide multiple documents and wait for days to know if it was sufficient.
A game changer for mortgage processing & borrower experience
Jason experienced significant success by using Truework for several months, which helped him maintain business momentum despite the market headwinds. The processors no longer had to waste time chasing down employers, and automation is now saving borrowers from some of the most time-consuming aspects of a mortgage application. The benefits of using Truework enabled Jason to unlock new opportunities in a high-rate market.
90% of all income verification providers into a single vendor.
Saw momentum despite the market headwinds.
Flexibility to increase loan processor capacity by at least 5-10%.
Ready to get ahead of the market?
Schedule a call to learn about Truework’s income verification solutions.
We’ll tailor the meeting to your needs to keep it short and effective.
Want to learn more?
Explore the latest content about Truework.
Learn how user-permissioned data can be used to streamline automated income and employment verifications, saving your team time and resources while improving the customer experience.
Learn how user-permissioned data can be used to streamline automated income and employment verifications, saving your team time and resources while improving the customer experience.
Find out how lenders can leverage automation, user-permissioned data sharing, and other solutions to prepare for an increase in mortgage applications.
