Privacy Policy

Table of Contents

Last Updated: 20 November 2025

Effective: 17 July 2024

This Privacy Policy describes the privacy practices of Zethos, Inc. dba Truework (“Truework”, “we”, “us”, or “our”) and how we handle personal information that we collect through our website, www.truework.com, and any other website or service that links to this Privacy Policy (collectively, the “Service” or “Services”).

We may collect information about representatives of our enterprise customers (“Requesters”); Requesters’ current and prospective employees, tenants, or customers (“Consumers”); website visitors; and others. The information we collect and how we use it depends on how you interact with the Services.

The California Consumer Privacy Act (CCPA) and similar state privacy laws give you rights over your personal information. If you live in a state with those kinds of privacy laws, we describe the rights you might have in Section X. That said, those rights do not apply to all types of information we handle.

For example, when providing our Services, we process information governed by federal privacy laws such as the Fair Credit Reporting Act (FCRA) and the Gramm-Leach-Bliley Act (GLBA). Because those laws and rules apply instead, the CCPA and similar state privacy laws generally do not apply to that information.

Personal Information Collection

We collect the following types of personal information.

Information you provide to us:

Contact information, such as your first and last name, phone number, mailing and email address, and professional title.
Account information, such as the username and password you use to access our Services, and other information you add or upload to your account profile as part of the registration process.
Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online.
Payment information needed to complete your transactions with us, including name, payment card information, and billing information. This information is processed by our payment service provider, Stripe, which may handle your payment information in accordance with its own privacy policy. We do not have access to your full payment card information.
Usage information, such as information about how you use the Services and interact with us, including information associated with any content you upload to the Services or otherwise submit, and information you provide when you use any interactive features of the Services.
Marketing information, such as your preferences for receiving communications about our Services and details about how you engage with our communications.

Please note that we may also receive some of this information from other users of the Services. For example, a Requester may provide certain information about the Consumers with whom the Requester is transacting or engaging.

Information we obtain from third parties:

Social media. We may maintain pages on social media platforms, such as X, LinkedIn, Facebook, and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use, and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy.
Third-party login information. When you link, connect, or login to the Services with a third-party service (e.g. Google), you direct the service to send us information (e.g., contact information) controlled by that service or as authorized by you via your privacy settings at that service.
Third-Party Vendors. We may obtain your personal information from other third parties, such as publicly available sources and data providers.

Personal Information Collected Automatically: We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our website and the Services, our communications and other online services, such as:

Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 3G), and general location information such as city, state, or geographic area.
Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the website, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them.

Our advertising partners may also collect certain information (such as IP address) about visitors to our website www.truework.com for the interest-based advertising purposes described below.

We use the following tools for automatic data collection:

Cookies, which are text files that websites store on a visitor‘s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, and helping us understand user activity and patterns.
Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

Personal Information Use

We use your personal information for the following purposes:

To operate our Services:

Provide, operate, maintain, secure, and improve our Services.
Provide information about our Services.
Communicate with you about our Services, including by sending you announcements, updates, security alerts, and support and administrative messages.
Understand your needs and interests, and personalize your experience with our Services and our communications.
Respond to your requests, questions, and feedback.

Research and development. As part of these activities, we may create aggregated, de-identified, or other anonymous data from personal information we collect. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Services, and promote our business.

For marketing and advertising. We, our service providers, and our third-party advertising partners may collect and use personal information for the following marketing and advertising purposes:

Direct marketing. We may send you direct marketing communications as permitted by law, including by email.
Interest-based advertising. We may engage advertising partners, including third party advertising companies and social media companies, to display ads on the Services and other online services. These companies may use cookies and similar technologies to collect information about website visitors’ interactions over time across our website (www.truework.com), our communications, and other online services, and use that information to serve online ads that they think will interest those website visitors. This is called interest-based advertising. We may also share information about our users with these companies to facilitate interest-based advertising to our or similar users (known as a “lookalike audience”) on other online platforms. You can learn more about your choices for limiting interest-based advertising in the “Limit online tracking” section below.

Compliance and protection, including to:

Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
Protect our, your or others’ rights, privacy, safety, or property (including by making and defending legal claims).
Audit our internal processes for compliance with legal and contractual requirements and internal policies.
Enforce the terms and conditions that govern our website and Services.
Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

With your consent, including the following:

Where required by applicable law; or
Where we reasonably believe a use is not compatible with the purpose we disclosed to you upon initial collection.

We may share your personal information with:

Affiliates. Our corporate affiliates for purposes consistent with this Privacy Policy.
Service providers. Companies and individuals that provide services on our behalf or help us operate our Services or our business (such as hosting, information technology, customer support, email delivery, and website analytics services).
Other users of the Services, to the extent that those users are involved in the same transaction or engagement. For example, we may share certain information about Consumers who are seeking employment with a Requester.
Professional advisors. Professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us.
Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
Emergencies. We may share personal information to address threats to a person or property, violations of this Privacy Policy, or actual or threatened illegal activities. For example, if someone threatens another person’s health, life, or safety, we may disclose his or her personal information as necessary to protect that person from those threats.
Business transferees. Acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale, or other disposition of all or any portion of the business or assets of, or equity interests in, Truework (including, in connection with a bankruptcy or similar proceedings).
Advertising partners. Third party advertising companies, including for the interest-based advertising purposes described above, which may collect information on Services through cookies and other automated technologies.
With Your Consent. We may share your personal information with people outside Truework when we have otherwise received your consent.

Your Rights and Choices

Opt out of marketing communications. You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions contained in the marketing communications we send you.

Limit online tracking: Here are some of the ways you can limit online tracking:

Block cookies. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Use the following links to learn more about how to control cookies and online tracking through your browser:
Firefox; Chrome; Microsoft Edge; Safari
Limit the use of advertising ID. You may be able to limit use of your mobile device’s advertising ID for interest-based advertising purposes through your device’s settings.
Use privacy plug-ins or browsers. You can block our Services from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, DuckDuckGo, Ghostery or uBlock Origin, and configuring them to block third party cookies/trackers.
Advertising industry opt-outs. You can also use these opt-out options to limit use of your information for interest-based advertising by participating companies:
Digital Advertising Alliance
Network Advertising Initiative
Platform opt-outs. The following advertising platforms offer opt-out features that let you opt out of use of your information for interest-based advertising:
Google opt-out
LinkedIn opt-out
Microsoft opt-out

Note that the above opt-out mechanisms are specific to the device or browser on which they are exercised. You will need to opt out on every browser and device that you use.

Like many websites, we might use Google Analytics to help us analyze how visitors use the Site. You can read Google’s Privacy & Terms to learn more about how Google Analytics processes personal information.

Personal information requests. We offer you choices that affect how we handle the personal information that we process. Depending on your location and the nature of your interactions with our Services, you may request the following in relation to personal information:

Information about how we have collected and used personal information. We have made this information available to you without having to request it by including it in this Privacy Policy.
Access to a copy of the personal information that we have collected about you. Where applicable, we will provide the information in a portable, machine-readable, readily usable format.
Correction of personal information that is inaccurate or out of date.
Deletion of personal information that we no longer need to provide the Services or for other lawful purposes.
Opt out of use of your information for interest-based advertising. To exercise this right, you can click the “Do Not Sell or Share My Personal Information” link on the footer of our website.

Please note that these rights may not apply to information that we process that is subject to FCRA or GLBA. For information about users’ rights under the FCRA, please see our Terms and Conditions for Consumers and Terms and Conditions for Requesters.

To make a request, please email us or write to us as provided in the “Contact Us” section below. We may ask for specific information from you to help us confirm your identity. Depending on where you reside, you may be entitled to empower an authorized agent to submit requests on your behalf. We will require authorized agents to confirm their identity and authority, in accordance with applicable laws. You are entitled to exercise the rights described above free from discrimination.

Limits on your privacy rights and choices. In some instances, your choices may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights. If you are not satisfied with how we address your request, you may submit a complaint by contacting us as provided in the “Contact Us” section below. Depending on where you reside, you may have the right to complain to a data protection regulator where you live or work, or where you feel a violation has occurred.

Do Not Track (DNT). Your browser settings may allow you to send a DNT signal to websites you visit. A DNT signal is a preference you can select in some browsers to direct websites not to track you. Because the Internet industry has not adopted a DNT standard, our website does not respond to DNT signals from your browser.

Links to Other Websites

We might provide links to unaffiliated websites. This Privacy Policy does not apply to your use of those sites. If you follow links to such sites, we recommend that you review their privacy policies since they might be different from ours. Truework is not responsible for unaffiliated sites’ privacy or data security practices or policies.

Retention

We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a business need to do so, or as required by law (e.g. for tax, legal, accounting, or other purposes).

Data Security

Truework has adopted physical, technological, and administrative safeguards to help protect the security and privacy of the information we have about you. Such safeguards include encryption, multi-factor authentication, and other proactive security measures to help protect your information against unauthorized access and disclosure. That said, no online communication or electronic storage method is completely secure. We therefore cannot guarantee the security of any information that you submit to the Site through the Internet or that we electronically store.

10. Links to Other Websites

Children

Truework does not direct its services toward or knowingly collect personal information from children under the age of 16.

Changes to Privacy Policy

Truework may change this Privacy Policy at any time. We will post any changes on this webpage and update the “Last Updated” date at the beginning of this Privacy Policy to reflect the date of those changes. We recommend that you review this webpage periodically to stay informed of any changes. If we make material changes to this Privacy Policy that expand our rights to use or share your personal information, we will provide a prominent notice of such changes and the effective date of the changes before making them. For example, we might include a notice on the Site or email you about the material change.

Contact Us

If you have any questions about Truework’s Privacy Policy or its privacy practices, you can contact us at support@truework.com.