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Sykes Enterprises, Incorporated

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About Sykes Enterprises, Incorporated

Sykes Enterprises is an American corporation that provides outsourcing, IT consultation services and IT enabled services like technical support and customer service. Their headquarters are located in Tampa, Florida, and they operate across the globe. In 2016, SYKES had 54,550 employees. The company invests a great deal in development and training as well as engagement.

Sykes Enterprises was founded in 1977 by John H Sykes. The first business location was in Charlotte, North Carolina, providing engineering and design services for large corporations like IBM, Texas Instruments and AT&T. By 1990, the company had 20 offices and more than 1000 employees. They also had $55 million in annual revenue by 1990. The company grew and moved into other technology services becoming a publicly traded company in 1996. The headquarters had been moved from North Carolina to Tampa, Florida, just a few years earlier. Services offered by this company include customer service, technical support, and order fulfillment.

Sykes is an international company with locations in many different areas. You will find Sykes Enterprises in the United States and Canada as well as in Europe, the Middle East and Africa. Specifically, they have offices in Germany, Hungary, Romania, United Kingdom, Egypt, Finland and Denmark. Latin America locations include Colombia, Costa Rica, Mexico, Brazil and El Salvador while Asia-Pacific locations include Australia, China and India. For the 2017 fiscal year, SYKES reported an income of $1.64 billion with total revenue per share at $39.03.

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