Why 2000-employee Paycor chose Truework to speed up their verification process and Increase employee satisfaction.
In 1990, Bob Coughlin, a former sales professional at ADP, saw a huge space in the HR market for a solution that would combine industry-leading HCM software with expert HR advice and customer service. Coughlin's prior sales experience gave him an intimate view into the value of being "customer-first." He believed that this alone would be the key differentiator in this new company, and would be the basis of how they developed their product, ran the organization, and formed the company culture.
Thus, Paycor was born.
Now, 30 years later, with company values such as Take Care of Customers First, Take Care of Each Other, and Do The Right Thing—among others—for many within the organization, "Paycor is a family" says Erin Lower, HR Coordinator. This has proven to be a winning strategy for Paycor. Today, the company partners with nearly 40,000 organizations nationwide, is nearly 2000 associates strong, and still continues to grow rapidly.
However, given their large scale, and growing size, Paycor's HR team found it unsustainable to manage and process verification requests manually. They found their verification process to be time-consuming:
In late 2019, Paycor began their search for a solution that would increase efficiency for their 80-person HR team to better serve their large associate base.
Paycor decided to partner with Truework because:
"We have now been able to focus that saved time on serving our associates better through the People Operations inbox" says Erin, "and focus more on projects and improving other processes."