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HomeGuidesAPI referenceHelp
    • Introduction
  • Using the API
    • Authentication
    • Versioning
    • Webhooks
    • Sandbox environment
    • Monitoring
    • Limits
  • Verification orders & reports
    • POSTCreate a target employer order
    • POSTCreate an employer search order
    • POSTCreate a Truework Direct order
    • GETGet one order
    • GETGet all orders
    • PUTCancel an order
    • GETGet one report
    • GETGet order events
    • POSTReverify a report
  • Public beta APIs
  • Previous API versions
    • API version 2022-08-01
    • API version 2020-12-07
    • API version 2019-10-15
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Truework.comAPI StatusGet your API key
On this page
  • Accessing the API dashboard
  • Using the API dashboard
  • API Dashboard metrics
  • API Dashboard logs
Using the API

Monitoring

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Truework provides an API Dashboard that allows developers to monitor the health and performance of their production API integration, and to debug any issues that may arise in production.

The API Dashboard is currently only available in production. It is not yet available for the sandbox environment.

The API Dashboard provides developers several different types of data to gain insights about the health of their production Truework integration:

  • Distribution of successful and failed API request over time, including failure type.
  • Distribution of API response latency over time, including p50/90/95/99 latencies.
  • Logs of each API request made by the account, including request and response headers and body.

Accessing the API dashboard

The API Dashboard is available on the Developer Settings page of the Truework Web App.

API Dashboard

Monitor the health and performance of your production API integration.

Using the API dashboard

The API Dashboard displays metrics and logs for your production API integration over a customizable timeframe. Users can select from preset relative date ranges, or specify their own custom date ranges.

API Dashboard metrics

API_Dashboard_Metrics

Two graphs are available to visualize API metrics over time:

  • Production API Activity: A line chart of the number of API requests per day, broken down by response status: success (HTTP 2xx), client error (HTTP 4xx) or server error (HTTP 5xx).
  • Production API Latency: A line chart of API response latency distribution per day, with indicators for the latency of the 50th- (median), 90th-, 95th- and 99th-percentile of all API requests for the day. The latency is calculated as the time between when Truework receives the request and when it sends the response.

API Dashboard logs

API_Dashboard_Logs

Production API Logs provides a record of all API requests made by the account. The request log can be filtered by date and also by request-specific filters such as HTTP status code, HTTP method, or the request Trace ID or URL. Individual requests can be selected to view all available details about the logged request, including the request and response headers and body.