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Employment & Income Verification 101

Over the years, employment and income verifications have grown increasingly complicated. Here at Truework, our goal is to make these processes both easier to understand and accomplish. That’s why we’ve built this comprehensive information index on all things verification-related.

We want to make it easier for people to get information on any step in the verification process. From forms to estimated wait times, we’ve scoured the the web and beyond to find the most accurate and up-to-date information out there.

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How do I complete an employment or income verification for a contractor?

Contractors are not classified as employees, therefore the company they are contracting with cannot verify their employment or income.

For income verifications, there are a few ways to complete a verification, depending on the type of contractor and type of verification. If this is a “soft” income verification (i.e. as part of a rental application), you many only need to see proof of income. This can be done through bank statements, copies of 1099 forms, or other transcripts that show payment (i.e. driving records for Lyft and Uber drivers). If it is a “hard” income verification (i.e. as part of a loan or mortgage application), you will need to use the Income Verification Express Service provided by the IRS. This service provides verified requesters with official 1099 and W2 transcripts directly from the IRS.

For employment verifications, contractors may be able to obtain a letter from the company stating their status as a contractor. This is true for companies in the on-demand economy, such as Uber, Lyft and Instacart. The request for a letter should be made directly by the contractor.

How do I complete an employment or income verification for an employee on commission?

Under Fannie Mae regulations, lenders must verify income through federal tax returns when a borrower has commission earnings that amount to 25% or more of the borrower’s total employment income. To do this, lenders must enroll with the Income Verification Express Service provided by the IRS.

To verify the employment for an employee on a commission-based salary, reach out to the company or submit your request through Truework’s employment verification platform.

How do I complete an employment or income verification if the employee’s company went out of business?

There are a couple of different ways to verify income and employment if an employee’s company has gone out of business.

For employment verifications, the easiest way is to ask for a reference to a former manager or supervisor. If you are looking for a more concrete way to verify employment, you can request 1099 or W2 records be provided instead of a reference.

For income verifications, you will need to request for official tax records when the individual’s company is no longer in business. For “soft” income verifications, this can be done by asking the employee for a copy of his 1099 or W2 forms. For income verifications that are part of a loan application, you will need to request these forms directly through the Income Verification Express Service provided by the IRS.

What do I did if the employee can’t be found?

If you are in the process of completing an employment or income verification and they employer cannot locate the employee in their system, it may be caused by one or more of the following:

  • Employee name has changed after getting married
  • Employee’s nickname is being used instead of full-name
  • Incorrect information (SS number, email, phone number, etc.)
  • Employee record was deleted

If the employee still cannot be found, you will need to follow up with the employee to eliminate any possibility of falsification.

Do I need a consent form when completing an income or employment verification?

According to article 603 of the Fair Credit Reporting Act, employees must consent orally in writing before a verification is made.

Many verification services, including Truework, require a signed employee authorization form before completing an income or employment verification.

Are electronic signatures acceptable on employee authorization forms?

Whether or not an electronic signature is acceptable will depend on the verification service. At Truework, we accept electronic signatures only from trusted vendors and lending institutions, preferring a full signature where possible.

Verifiers Love Truework

“Easy to verify and much quicker than calling, faxing and emailing.”

- Verification Processor at Davis Health

“Very easy to use and user friendly!”

- Loan Processor at Discover

“Not as expensive as The Work Number, super easy to use.”

- Loan Processor at Communication CU

“Very clean process. Easy to follow.”

- Loan Processor at Caliber Home Loans

“This service is amazing. It's super easy to use, quick to return employment verification and keeps a record of what you have ordered and lets you access the reports multiple times.”

- Loan Processor at First Commerce Bank

“Ease of use, quick responses. Would recommend.”

- Verification Processor at Outwest Express

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