We've got your back

Send an email

Email us at any time and we’ll help you with your problem

Start a chat

Start a chat session with a team member at any time using the icon below

Visit our Help Center

Browse answers from our team to common questions

What is Truework

Truework is a platform for HR teams that responds to employment and income verification requests. Truework helps lenders, background check companies, and property managers get authorized access to an employees’ information during the application process.

How do I use Truework as an employer?

You can get started by adding the Truework app to your HR/payroll system. When you get a request from a lender, background check company or other third party (a “requester”), forward them to Truework and we handle it from there. To check the status of all requests and see what information has been shared with whom, login to your dashboard at app.truework.com/login.

How do I use Truework as an employee?

If your employer uses Truework, you can use Truework to easily verify your employment and income information when applying to loans, jobs, and apartment rentals. During the background check process for these applications, you will receive an email from Truework to review the information that will be shared, and request changes from HR if any information is out of date. In addition, you can use our self service tool to request a letter of employment by going to truework.com/letter.

Have an issue?

We're here to help you.